Landlord care plan
Annual boiler service and Gas Safety Record done together, £25 a month per property
For landlords and letting agents who want the annual paperwork sorted. One visit a year includes the boiler service and the Landlord Gas Safety Record (CP12), with reminders well before it's due and a digital copy for your records.
- ✓Card or Direct Debit
- ✓No minimum term
- ✓Any make of gas boiler
Landlord
£25
a month per property · launch price
Register your interestService agreement, not insurance. Compare all plans
Coming soon
The Landlord plan is coming soon
Our care plans are launching soon. Plans aren't available to buy yet – register your interest and we'll let you know as soon as sign-up opens.
What's included
Everything in the Landlord plan
One visit, two jobs: the service and the CP12, every year.
- ✓Annual boiler service
- ✓Annual Landlord Gas Safety Record (CP12) at the same visit, for the boiler plus 1 other gas appliance (for example a gas hob or gas fire)
- ✓Reminders well before your CP12 is due, plus a digital copy for your records
- ✓Priority response for tenant heating and hot-water problems, in working hours (Monday to Friday, 9am to 4pm, excluding bank holidays)
- ✓Member labour rates, 15% below our standard rates, on any repair work
- ✓No travel charge anywhere in Hertfordshire
- ✓Any make of gas boiler, at the same price
Plain and simple
What's not included
We'd rather you knew now than found out later.
- –Repair labour, including the first-hour minimum charge, at your 15% member rate, and out-of-warranty parts and materials at our standard price.
- –Visits with the first-hour minimum waived. These are part of the Priority plan, not the Landlord plan.
- –Extra gas appliances beyond the boiler plus 1 other: £30 per extra appliance at each annual CP12 visit.
- –Out-of-hours work. Your 15% member discount still applies at our out-of-hours rates.
- –Arranging tenant access beyond reasonable contact attempts.
For landlords
How the Landlord plan works
One plan per property
Each rented property needs its own Landlord plan at £25 a month.
Tenant access
You or your agent arrange access with your tenant for the annual visit.
Your first visit
The first visit is the service plus the CP12. If an appliance fails the safety check, we'll follow Gas Safe procedures, explain what's needed and give you a quote. The CP12 is issued once the appliances pass.
Where
Rented homes in the county of Hertfordshire (not Luton). We check the property postcode when you join and again at your first booking.
Member rates
Your member rates
Landlord members pay 15% below our standard labour rates. We'll always give you a price before we start.
Monday to Friday, 8am to 5pm
First hour (minimum charge)
Each extra 30 minutes or part
Standard (non-member)
£90.00
£30.00
Landlord member (15% below standard)
£76.50
£25.50
Member rates also apply to our out-of-hours work, at the same percentage below our standard out-of-hours rates (evenings, weekends and bank holidays). Out-of-warranty parts, materials and expenses are charged at our standard price for everyone. Parts still under the manufacturer's warranty go through the manufacturer, and we deal with them for you. There's no separate call-out fee: our first-hour minimum charge works as the call-out.
Coming soon
Register your interest in the Landlord plan
Check your property is in our plan area
Plans are for properties in the county of Hertfordshire (not Luton). We check your postcode when you join and again at your first booking.
Plans aren't available to buy yet. Register your interest and we'll email you as soon as sign-up opens. There's nothing to pay now and no obligation to join. When plans launch, our plan terms will explain the cooling-off period and how cancelling works.
When sign-up opens, you'll be able to pay monthly by card or Direct Debit through Stripe. Our plan terms are in draft and being reviewed by our solicitor; they will apply once plans launch.
Our care plans are service agreements, not insurance. They pay for scheduled servicing and for priority access to our engineer. Repairs, parts and further labour are charged at member rates, and we don't pay for repairs or replacement boilers. If you want breakdown insurance that pays for repairs, talk to an authorised insurer.
FAQs
Questions about the Landlord plan
Is a care plan the same as boiler insurance?
No. Our care plans are service agreements, not insurance. They pay for your scheduled servicing and for priority access to our team. Repairs, parts and further labour are charged at member rates, and we don't pay for repairs or replacement boilers. If you want breakdown insurance that pays for repairs, talk to an authorised insurer.
I'm a landlord with several properties. How does it work?
Each property needs its own Landlord plan at £25 a month. The annual visit includes the boiler service and the Gas Safety Record for the boiler plus 1 other gas appliance; extra appliances are £30 each at that visit. You or your agent arrange access with the tenant.
How are repairs and parts charged?
Labour is charged at your member rate: 10% below our standard rates on Essential, and 15% below on Priority and Landlord. Out-of-warranty parts and materials are charged at our standard price. Parts still under the manufacturer's warranty go through the manufacturer, and we deal with them for you.
Where are your plans available?
Anywhere in the county of Hertfordshire (not Luton), with no travel charge for members. We check your postcode when you join and at your first booking.
Can I cancel?
Yes. Once our plans launch there'll be no minimum term: you'll be able to cancel at any time by calling or emailing us, and your plan will stop at the end of the month you've paid for. You'll also be able to cancel within 14 days of joining for a full refund (if you ask us to visit in that time, we'll charge a fair amount for the work done). If you cancel within 12 months of your first plan service, we'll ask you to pay the difference between your plan payments and our standard price for the visits you've had, and never more than that. Plans aren't on sale yet, so there's nothing to cancel today.
Prefer to talk it through?
Call us on 01707 240387 or 07961 749082 and we'll help you pick the right plan, with no pressure.